Frequently Asked Questions

How much will my board cost?

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Current 9W Deck - $60


Fully Customized Deck 

(including personal image, text, logo) - $120


Custom Grip Tape- $20 - $30 (depending on size/shape of deck)


Shipping & Handling $11.99  

30% Deposit required prior to start of all custom design work

**Pricing may vary depending on design work involved, this is at the full discretion of 9wskateboards.  Customer will be notified if this pertains to your order.

**Pricing reflects custom skateboard deck only. Wheels, trucks, bearings and hardware sold separately**

Random Questions

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How good are 9W decks? The decks are perfect. Strong, lots of pop, and really light. 100% Canadian Maple, made in North America, and at the top of industry standards. Everyone at 9W skateboards takes pride in the quality of our decks. We wouldn’t want to skate anything else.


Where on the skateboard is the graphic applied? The graphic is applied to the bottom of the skateboard. 


What concave are the decks? All decks are by default medium concave. High concave decks are available by request only and are the same price as the medium concave. Request for a high concave deck MUST be done at time of placing the order. No Exceptions!!


How is the graphic applied?  Graphics are applied using a unique Digital Heat Transfer process.


What if the board I receive is not the same as the one I ordered? 

9W Guarantees to match our online preview but keep in mind, colors may vary due to screen resolutions and settings being different on everyones computer. If you need an exact color match, we request giving us the correct color codes as needed. 

Returns

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Can I return a deck? 

Skateboards are manufactured of sheets of laminated wood and can break under stress. Skateboard decks are not warranted and cannot be completely guaranteed by the manufacturers. Therefore, 9wheels.com does not allow any returns on broken or cracked skateboard decks.
However, 9wheels.com will replace a skateboard deck under the following circumstances:
Skateboard was printed incorrectly. If the skateboard received by the customer does not match the design preview on the website, the skateboard will be considered as printed incorrectly. A perfect color match cannot be guaranteed since all computer monitors do not display colors in the same way.
If the above applies, the skateboard deck must be returned within 14 days of receipt

  • Must be as new and not skated
  • Grip tape has not been applied
  • and skateboard trucks, bolts, or stickers have not been applied​

In lieu of replacement, 9wskateboards.com, at its sole option, may refund the purchase price. Shipping costs will not be refunded. If you need to return a product, please contact us at info@9wskateboards.com to obtain the proper address to ship your return. Your credit card will be refunded upon receipt of your returned skateboard deck.